Reply from Customer Service
客服回覆
— English reading, TOEIC
文章
Thank you for contacting Brightway Electronics about the headphones you ordered online. We are sorry to hear that the left speaker stopped working.
感謝您就網購的耳機聯絡亮途電子。很抱歉得知左邊的耳機不響了。
Since you bought the item less than thirty days ago, you may return it for a replacement or a full refund.
由於您購買不到三十天，可以退回並換新品或全額退款。
Simply print the attached shipping label and take the package to any post office. You will not be charged for shipping.
只要列印附上的寄件標籤，把包裹拿到任何一間郵局即可。您不需支付運費。
Once we receive the headphones, a replacement will be sent within three business days. Refunds usually take five to seven days to appear on your card.
我們收到耳機後，會在三個工作天內寄出新品。退款通常需要五到七天才會出現在您的卡上。
生詞
contact 聯絡
replacement 替換品
refund 退款
attach 附上
shipping label 寄件標籤
package 包裹
charge 收費
business day 工作天